Reviews asked for at exactly the right moments

Happy customers leave reviews when somebody asks, at the right time. This asks for you — the day after the appointment, two days after the install, then again at six months, one year and two years — from your own email, and by text too when you want. Each request carries your office’s review link, so every customer can leave a public review. Each stage goes out once and only once, and a canceled job is never asked.

A customer card with the Reviews button on the job tools row. — Captured live from the site. Customers appear by first name only; surnames, addresses, phone numbers and emails are obscured on purpose. Tap the image to fill the screen.

1Send a review request from the card
2Every other job tool on the same row

Integration required. Review links are set per office. Each office's review page and capture system has to be connected before its reps' requests go out.

How you use it

Nothing. It runs on its own every night.
To ask right now, tap Send Review Request on the customer's card.
Every request sent shows in the customer's history.

What it does, step by step

Review requests go out the day after the appointment, two days after install, then at six months, one and two years.
They come from your own email, and by text if you want.
Each request carries the office's review link, so every customer can leave a public review.
Each stage goes once. A canceled job is never asked.

Time it saves Estimates

Task	By hand, typically	With the app, typically
Asking for a review at each stage	About 5 min per customer per stage	Automatic

Typically 1–2 hours a month. Needs each office's review page connected.

Typical estimates, not guarantees.

Errors it prevents Guesstimates

Asking a canceled customer for a reviewCanceled jobs are never asked.Guesstimate: zero awkward asks
Asking the same customer twiceEach stage goes out once.Guesstimate: duplicate asks gone

Time figures are typical estimates for an active rep, not guarantees. Error figures are guesstimates for a rep closing about 10 jobs a month. Both vary with the rep, the office and the job.

Who it helps

The repReviews without remembering to ask.
Office & installersMore public reviews, asked for at the right moments.
The customerAsked at sensible times, never twice.
The managerReview requests that run for every rep.